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Online Lenders, Women and Minority Business Lending

Online loans are financing sources who conduct the majority (or all) of their business via a website. Vendors include Lendio, PayPal, Kabbage, BlueVine, Fundbox, Ondeck, and StreetShares, among many. These companies have blossomed over the past ten years and for good reasons: small-business loans made up nearly half of all bank loans in 1995; they dropped to about a third by 2012.

The market's response? in 2016, according to the Small Business Credit Survey conducted by several Federal Reserve Banks, 19% of small businesses surveyed sought loans, lines of credit, or cash advances from an online lender. By 2018, that percentage reached 32%.

As once recent report noted, "The global digital lending platform market size was valued at USD 5.84 billion in 2021 and is expected to register a compound annual growth rate (CAGR) of 25.9% from 2022 to 2030. The benefits offered by the digital lending platforms, such as enhanced loan optimized loan process, quicker decision making, compliance with regulations and rules, and improved business efficiency, are expected to drive market growth."

Online lenders allow small business owners to apply for credit without visiting a bank. They use statistical analysis and "big data" to supposedly evaluate the creditworthiness of an individual or firm. While this might appear to be one way around the biases and discrimination baked into the traditional bank lending process (see our page on bank lending), it is no panacea. The same biases that exists in the real world undoubtedly find their way into the online world. Still, we rate this option as a good one for women and minority firms.

Benefits of online lenders and women and minority businesses.

  • Fast lending process (assuming you have all of the documentation required.)
  • 24/7 application access
  • Can compare terms across various online lenders easily
  • One time credit report access and request means your report is not penalized for multiple credit report requests

Online business lending may be "a convenient, accessible, and secure option for business owners in 2019—and more and more online business loan options are cropping up to address rising demand."

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Features and Benefits of an Online Loan

Given their use of AI and algorithms, online lenders have the ability to analyze traditional credit data, like personal credit scores and business cash flow, as well as nontraditional credit metrics (social media, online customer reviews) in an effort to "offer quicker and easier access to capital than traditional lenders like banks and credit unions."

For women and minority firms, this may allow a less discriminatory borrowing experience, but don't count on it.

Faster Loan Process

Online access means you can request funding quickly. The best online lenders also allow you to compare what they offer to the offers of several other lenders. If satisfied, complete the form and process by providing the information required and wait for a response, typically within as little as a day. If approved, funds are available quickly.

Nontraditional creditworthiness data

Online lenders may use nontraditional creditworthiness data, like social media interactions and online customer reviews, as part of the credit evaluation process.

Better rates

Online lenders may offer better rates, a reflection of their lower cost of doing business, but they may not. Much depends on your credit score and other factors. They may be more expensive, not less.

More Sources

The increase in online business lending options is fueled by venture capital companies and traditional banks not wanting to be left out. You may be able to use their greed to your advantage by soliciting interest from a number of online lenders and they playing them against one another. Note that multiple credit report requests may have a negative impact on your credit score. It is also unclear how long this competitive "food fight" will last.

Eligibility Criteria for Online Lenders

As we noted, online lenders are expanding. They are being funded by venture capital firms and traditional banks. This means they are reaching for market share. In this environment, one might expect eligibility to go down. One would be wrong. While there are stories of people who got loans online fraudulently, lenders in this space are extraordinarily sensitive to any bad press, so they are evaluating borrowers very carefully.

To make the best use of this resource, we suggest you research specific online lenders to find out exactly what they look for when it comes to eligibility.

Income/Annual Revenue

Online lenders are going to look for $50,000 to $150,000 in annual revenue.

Income/Expense Ratio

Many online lenders "look for a total income that’s at least 1.25 times greater than your total expenses."

Loan Security

You may be able to use inventory, business equipment and real estate to secure the loan. With an unsecured loan, your credit score is the main factor used to determine if you get the loan. (Again, see the credit card section and our discussion of credit scores).

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Documentation

The following documents may be required:

  • Personal Credit Score - the lender will access this information from one or more of the three different personal credit bureaus: Equifax, TransUnion, or Experian.
  • Business Credit Score - credit use, credit history, business credit card payments, the size of your company, risk factors in your industry. There are also different firms,like Dun & Bradstreet, who measure business credit.
  • Basic Personal Information: your name (or any other name you’ve ever used), address, SSN, valid ID, etc.
  • Your industry and date you started your business. How you intend to use the funds. Basic Business Information and Permits - business operating address, entity type, and employer identification number (EIN).

Fees and charges

Many online lenders, like credit unions, have low or no fees.

  • Types of fees

    Charges applicable

  • Rate of interest
    As one website notes, "The best way to compare business loan rates is the annual percentage rate. It includes not just the interest rate, but also the associated loan fees.." Rates will depend on the type and length of financing you are seeking. They can be as low as 2% to as high as 350%.
  • Guarantee Fee
    You can use this speadsheet to calculate the borrower guaranty fee that will be due for SBA 7(a) loans made in FY 2022 considering the loan type and existing loans made to the borrower within a 90 day period. (Your NMTC program loan may not be a 7(a) loan, but this will be a good guide.
  • Processing Fee
    A loan processing/origination fee is a charge assessed by a lender to process your loan. For business loans, it typically amounts to about 2.5 to 3% of your total loan balance. These fees are typically embedded into the lending process. You should ask the lender specifically about this.
  • Service Fee
    As one lender website stated, "Small-business lenders charge varying amounts for upfront fees depending on factors like the size of your loan, the length of the repayment term, your credit score and the type of business loan." As with the fees above, this typically varies, but you should ask the lender.
  • Prepayment Fees
    "A prepayment penalty is a fee that lenders charge you if you attempt to pay off your debt early." It will vary "depending on the size of your loan, the length of the loan, the loan repayment term, and the type of business loan." For most online lenders, this fee will typically be absent, but, again, please ask the specific lender.
  • Check Processing Fees
    Typically not charged.

Other Fees include Late Payment Fees, Closing Fees, taxes.

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Frequently Asked Questions

Minority Small Business Loan Options.

Larger online lenders have not shown any particular interest or skill in serving women or minority firms. There are a few specialized online lenders with promise. After the George Floyd incident, we have seen rapid growth in lendors targeting the minority community, and specifically the Black community. This nlinks to the growth of what is known as fintech. In addition, we have provided more information on this sector in our book, "Thriving As a Minority-Owned Business Building a Pathway to Success for Minority Entrepreneurs." See: https://www.prlog.org/12901067-thriving-as-minority-owned-business-building-pathway-to-success-for-minority-entrepreneurs.html

Online lenders targeting women and minority firms are geographically focused, like most community development lending. We suggest you conduct a comprehensive review of online lenders in your marketplace to determine if there are any with a women and minority business focus. If you need help, contact us.

Online lending represents a clear option for women and minority firms. The anonymity of online shopping should lead to a reduction in biased loan lending, but, there will still be issues. One 2018 study of mortgage lending found that "online and human lenders earn 11 to 17 percent higher profits off minority borrowers by charging African Americans and Latinos steeper rates, the study said. Black and Latino consumers pay 5.6 to 8.6 basis points higher interest on home purchase loans than their white or Asian counterparts with similar credit profiles — no matter whether they obtained their loans through a face-to-face process or online. The effect is smaller when it comes to refinancing, with black and Latino borrowers paying 3 basis points more." Just keep this in mind.

It varies. At the federal level, there are six relevant financial institution regulators:

  • Comptroller of the Currency (OCC)
  • Federal Deposit Insurance Corporation (FDIC)
  • Federal Reserve System (FRS)
  • National Credit Union Administration (NCUA)
  • Office of Thrift Supervision (OTS)
  • Consumer Financial Protection Bureau (CFPB)
  • At the state level, each state has an agency or agencies that are charged with supervising and regulating online lenders. For example, "under the New York Banking Law (“BL”), consumer lending institutions may be either banking organizations that are depository institutions, such as regulated banks and credit unions, or non-depositories, such as licensed lenders and sales finance companies." In 2018, the State of NY issued a report on online lending calling for more oversight. The California Department of Financial Institutions regulates online lending activity in it's state. A listing of state bank supervisors for all states is available at the website for the Conference of State Bank Supervisors. (https://www.csbs.org/state-bank-directory)

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